UI/UX Design
Research-driven design that makes complex products intuitive.
A product can work well and still lose users. People leave when a step is unclear, a label is ambiguous or text is hard to read.
We start from research: how your users work and where they stop. Each screen is then designed, tested with users and handed to developers with every state defined.
What the data says
Design decides whether people finish what they started, and whether everyone can read the page at all.
potential rise in conversion rate for the average large e-commerce site from fixing checkout design issues alone, according to Baymard's usability testing
Baymard Institute, 2025of the top one million home pages had text below WCAG 2 AA contrast thresholds in February 2026, up from 79.1% in 2025
WebAIM Million, 2026the date after which the European Accessibility Act applies to the consumer services it covers, including e-commerce and consumer banking
Directive (EU) 2019/882, Art. 2(2)Independent data. Each figure links to its original source.
Who it is for
Product teams losing users at a known step
Teams whose analytics show drop-off in onboarding, checkout or a key form, and who need to know why before they change it.
Founders preparing a product for launch
A new product that needs user flows, screens and a component library before development starts.
Organisations with accessibility duties
Banks, online shops, public bodies and international organisations that need their services to meet accessibility rules. Designs are checked against WCAG 2.1 AA before handoff.
What's Included
UX audits
A structured review of an existing product: usability principles, analytics, funnel drop-off and accessibility. You get a prioritised list of problems and fixes.
User research
Interviews, analytics review and usability tests that show how people use the product and where they stop. Findings are written up and linked to design decisions.
User flows and wireframes
Information architecture, user flows and low-detail wireframes. You review them with us, so the structure is agreed before any visual design.
UI design
Detailed screens for web and mobile, with every state defined: default, hover, disabled, error and empty. Each screen is checked at phone, tablet and desktop sizes.
Design systems
A shared library of components and colour, type and spacing tokens, with written usage rules. Designers and developers use the same parts, so new screens stay consistent.
Prototypes and developer handoff
Interactive prototypes for user tests and sign-off. Handoff files include specs, interaction notes and accessibility notes, plus components in code where the scope includes them.
Technologies
The tools we use on this work. Every stack is chosen per project, in the written scope.
- Figma
- Adobe XD
- Sketch
- Framer
- Storybook
Our Process
Research & Discovery
User interviews, competitive analysis and a heuristic evaluation of any existing product, so design starts from evidence.
Architecture & Wireframes
Information architecture, user flows and low-detail wireframes, reviewed and revised with you before visual design begins.
Visual Design
Detailed screens built from a component library, with states and screen sizes defined for each component.
Prototype & Test
Interactive prototypes tested with people from your target audience and refined based on findings.
Handoff
Developer-ready files with specs, interaction notes and accessibility notes. Where engineering is in scope, components are delivered in code as well.
Frequently Asked Questions
Ready to get started?
Tell us about your project. We research before we quote, and you receive a written scope and an itemized estimate — no guesswork, no invoice for the thinking.
- Fixed-scope contract
- Full IP ownership
- Reply within one business day